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Heather (Schaefer) Carranza currently works for Microsoft as the North America Readiness Lead. She is responsible for Microsoft Operations readiness and self-serve strategy for the North America marketplace. She has been with Microsoft for 7 years with experience in the Cloud, Volume Licensing and Advertising business, across North America and Europe. Before moving back to Reno, she lived in Dublin, Ireland and traveled Europe while working for Microsoft for three years. While in Dublin she managed the Cloud Operations for the United Kingdom and German Field.

Before working for Microsoft she worked for CA, Inc. in their West Sales office out of Seattle, Washington. She graduated from the University of Nevada with a Bachelor of Science in International Business.

She currently lives in Reno with her husband and step-son, she loves to workout, read and oil paint in her free time.